Camera and Microphone settings

Camera and Microphone settings

To ensure a smooth interview experience, you must enable your microphone and camera before starting the session, whether using the desktop or mobile app.

Steps to check:

  1. Verify both your browser settings and system settings.
  2. If the microphone or camera is disabled in your system settings, it will automatically be disabled in the browser as well.
  3. Double-check both settings before the interview to ensure everything is enabled.

For reference, please refer to the screenshot provided.


A guide on how to turn on camera and microphone settings for browsers on Windows and macOS Browser-Specific Settings:
Most  browsers (like Chrome, Firefox, Safari) will prompt you when a website tries to access the camera or microphone. Always click Allow for the website you trust.

For Windows

1. Turn on Camera and Microphone Settings for Browsers:

Step 1: Open Settings

  • Click on the Start Menu (Windows icon) and select Settings.

Step 2: Privacy & Security

  • In the Settings window, go to the Privacy & Security tab in the left sidebar.

Step 3: Camera Settings

  • Scroll down and click on Camera under the App Permissions section.
  • Ensure that Camera access is turned On for the system.
  • Below that, ensure the Let apps access your camera option is enabled.
  • In the list of apps, make sure your browser (e.g., Microsoft Edge, Google Chrome, Firefox) has camera access enabled.

Step 4: Microphone Settings

  • Go back to Privacy & Security and select Microphone under App Permissions.
  • Make sure Microphone access is turned On.
  • Below that, ensure the Let apps access your microphone option is enabled.
  • Again, in the list of apps, ensure your browser is selected to have microphone access.

Step 5: Enable Camera and Mic Permissions in Browser

  • Open the browser (e.g., Google Chrome, Edge, Firefox).
  • When you visit a website that requires camera and microphone access, the browser will prompt you for permission.
  • Allow camera and microphone permissions when prompted. If denied, you can manually enable these permissions by clicking the lock icon next to the URL bar and selecting Allow
     for both Camera and Microphone.

For macOS

1. Turn on Camera and Microphone Settings for Browsers:

Step 1: Open System Settings

  • Click on the Apple menu in the top-left corner and select System Settings.

Step 2: Privacy & Security

  • In the left sidebar, scroll down and select Privacy & Security.

Step 3: Camera Settings

  • Click on Camera under Privacy.
  • Ensure that Allow apps to access your camera is enabled.
  • Below this, you’ll see a list of apps with camera access. Ensure the browser (e.g., Safari, Google Chrome, Firefox) is checked.

Step 4: Microphone Settings

  • Click on Microphone under Privacy.
  • Ensure that Allow apps to access your microphone is enabled.
  • Check the apps in the list (including your browser) to make sure they have microphone access.

Step 5: Enable Camera and Mic Permissions in Browser

  • Open the browser (e.g., Safari, Google Chrome, Firefox).
  • Visit a website that needs camera and microphone access.
  • The browser will prompt you for permission. Click Allow to grant access.
  • If you need to adjust permissions later, click the settings icon (a small padlock or camera icon) in the address bar and adjust the camera and microphone settings.


For iOS and Android

If camera and microphone permissions are not enabled for your browser or app, a prompt will appear requesting access when you attempt to use features that require these permissions. The pop-up will typically look like the following:

You will see a pop-up message asking for permission to use your camera and microphone. Simply tap Allow to grant the necessary permissions.



NotesNote:
Once the camera and microphone permissions are allowed, you may need to refresh the page for the changes to take effect and for the features to work properly.